Professional Heating and Air Repair in Goldsboro, NC

When your system breaks down, it’s more than just an inconvenience—it’s a disruption to your comfort and safety. At E.T. Ferrell & Son, we understand how important it is to have a reliable heating system, especially during the peak seasons. That’s why we offer fast and dependable heating repair in Goldsboro, NC, tailored to your home’s specific needs. Call us at (919) 658-2971 for fast, reliable heating system repair from trusted local pros.

A home repairman is working on a furnace.
A serviceman inspects a furnace.

Expert Repairs in Goldsboro, NC

Our team of certified technicians is trained to diagnose and repair all types of heating systems, including gas furnaces, electric furnaces, and heat pumps. Whether your system is making unusual noises, failing to heat or cool evenly, or not turning on at all, we’ll identify the issue quickly and provide a lasting solution with our trusted heating repair services. 

Comprehensive Diagnostics 

We use advanced diagnostic tools and proven repair techniques to ensure your system is restored to peak performance. We don’t just fix the symptoms—we get to the root of the problem. Our goal is to extend the life of your heating system, improve its efficiency, and help you avoid future breakdowns. 

A serviceman is controlling a heating unit with his smartphone.
The team members of E.T. Ferrell & Son pose together in front of a company service van.

Why Choose E.T. Ferrell & Son for Heating and Air Repair?

With over 70 years of experience serving Wayne County and surrounding areas, E.T. Ferrell & Son has become a trusted name in heating and air system repair in Wayne County, NC. As a family-owned and operated business, we take pride in delivering personalized service with a focus on quality, integrity, and customer satisfaction. With us, you can expect honest assessments, transparent pricing, and repairs that stand the test of time.

Skilled Technicians With Advanced Training 

Our technicians are not only highly trained but also committed to ongoing education in the latest HVAC technologies. This ensures we can service both older systems and the most modern, energy-efficient models. We understand that every home is different, which is why we take the time to assess your system thoroughly and recommend the best course of action.

Respectful, Reliable, and Always Professional

We also believe in treating our customers like family. From the moment you call us, you’ll experience friendly, professional service. We arrive on time, respect your home, and communicate clearly throughout the repair process. No surprises—just dependable service you can count on.

Year-Round System Maintenance

In addition to an expert heating and air repair, we offer maintenance plans designed to keep your heating system running smoothly year-round. Regular maintenance not only helps prevent unexpected breakdowns but also improves energy efficiency and lowers your utility bills.

Comprehensive HVAC Repair

Effective HVAC repair in Goldsboro, NC, requires more than addressing surface-level symptoms. Our approach begins with a full-system diagnostic, evaluating the furnace, air handler, thermostat, duct integrity, refrigerant levels, and electrical components. We use calibrated instruments to measure airflow, combustion efficiency, and temperature differentials across zones. This ensures we identify root causes—such as a failing heat exchanger, clogged condensate lines, or compressor degradation—rather than applying temporary fixes. Our technicians document findings and provide transparent recommendations, prioritizing safety, efficiency, and long-term reliability. For prompt, accurate HVAC repairs, call E.T. Ferrell & Son at (919) 658-2971.

Group of members from E.T. Ferrel & Son pose in front of a red truck, under the summer rays

Why Choose a Certified Provider for HVAC Repairs?

Not all service providers offer the same level of technical proficiency or accountability. At E.T. Ferrell & Son, every technician holds current NATE or equivalent certification and participates in ongoing training to remain compliant with evolving HVAC standards. This expertise is critical when servicing high-efficiency models, smart thermostats, and sealed combustion systems, which require specialized knowledge. Improper repairs can lead to carbon monoxide leaks, electrical hazards, or refrigerant violations under EPA regulations. Our adherence to code-compliant practices protects your home and family. When you schedule HVAC repair that Goldsboro, NC, homeowners trust, you’re choosing a legacy of integrity, precision, and accountability.

Step-By-Step Guide to Professional HVAC Repair

A structured repair process ensures consistency, safety, and lasting results. Our certified technicians follow a standardized protocol for every service call:

  1. Initial System Assessment: Upon arrival, the technician inspects the thermostat settings, power status, and visible components for immediate issues such as tripped breakers or disconnected wires.
  2. Diagnostic Testing: Using digital multimeters, combustion analyzers, and manometers, we test electrical circuits, gas pressure, ignition sequence, and airflow to isolate faults.
  3. Component Evaluation: Critical parts—including the blower motor, igniter, flame sensor, capacitors, and evaporator coil—are examined for wear, corrosion, or blockages.
  4. Root Cause Identification: Based on test data, we determine whether the issue stems from mechanical failure, electrical malfunction, refrigerant imbalance, or control system errors.
  5. Repair Execution: Defective components are replaced with manufacturer-approved parts. Repairs are performed following OSHA and ACCA safety guidelines.
  6. System Calibration and Testing: After repairs, the unit is restarted and monitored for proper startup sequence, temperature rise, pressure stability, and cycle consistency.
  7. Customer Review and Maintenance Recommendation: The technician explains the cause of failure, confirms system operation, and advises on preventive measures, including enrollment in our annual maintenance program.

Frequently Asked Questions

If you're experiencing issues with your heating system, you're not alone. Here are some of the most common questions we receive from homeowners in Wayne County:

  • Q: What types of systems do you repair?

    A: We repair all major types of heating systems, including gas and electric furnaces, and heat pumps. No matter the brand or model, our technicians have the expertise to get it working again.

  • Q: How quickly can you respond to a heating emergency?

    A: We understand that system problems can’t wait. That’s why we offer prompt response times to restore your comfort as quickly as possible with our system repair services.

  • Q: Are your technicians certified?

    A: Absolutely. All of our technicians are fully certified and undergo continuous training to stay current with the latest HVAC standards and technologies.

  • Q: What areas do you serve?

    A: We proudly serve Mount Olive, Goldsboro, Newton Grove, and surrounding communities throughout Wayne, Duplin and Sampson Counties. If you're unsure whether you're in our service area, just give reach out to us!

Contact Us for Heating Repair Today!

Call E.T. Ferrell & Son today at (919) 658-2971 for expert heating repair in Wayne County and surrounding areas. Let our family take care of yours with fast, reliable service you can trust.